Warranty Activation
- WARRANTY PERIOD STARTS FROM DATE OF PURCHASE.
- WARRANTY IS VOIDED on all parts unless parts are fitted by a licenced repairer/mechanic.
- If parts are fitted by Elite Car Parts, the vehicle must come back to Elite Car Parts for warranty to be accepted.
- Warranty will be voided if handled by another party.
- WARRANTY TERMS ARE NOT TRANSFERABLE.
- Terms of the warranty are accepted as part of the sale.
Important Warranty Conditions
- DO NOT dismantle any assemblies such as engines, gearboxes, differentials etc., as they are only warranted whilst they are intact.
- All guarantee and warranties are null and void if the assembly is dismantled.
- Incorrect or poor fitting of parts, failure to carry out proper maintenance, burnouts, drag racing, modifications or not original use will cancel warranty.
- Use of after-market ECU or tuned engines VOIDS warranty.
- Broken or damaged gears in gearboxes and differentials are NOT covered.
- All turbos are guaranteed to work at start up only.
- Lifters are NOT covered in LS based engines.
- Freight damage will NOT be covered by Elite Car Parts Auto Wreckers.
Installation Requirements (To Maintain Warranty)
Before installing an engine, gearbox, transmission or mechanical part, please ensure:
- Cooling system is in good condition: check radiator, hoses, cap, thermostat etc.
- Use the correct oil and lubricants and keep them at the correct level.
- Replace oil, fuel and filters.
- Timing belts should be checked before installation and replaced if necessary.
- Warranty DOES NOT cover damage done by a timing belt failure.
- All seals must be checked and are recommended to be replaced.
- Leaking seals are NOT covered by warranty.
- For diesel engine fits, you need to service injectors and injector pump.
- Warranty DOES NOT cover any damage caused by faulty injectors or pumps.
- Water pumps need to be checked for wear or corrosion and replaced if necessary.
Exclusions – Warranty Does NOT Cover:
- Labour, towing costs, or part replacement.
- Any consequential damage or costs which may have arisen from the use of our parts.
- Any costs of unauthorised repair work.
Returns Policy
Eligibility & Conditions
Parts will only be accepted back in the condition they left the workshop.
- ALL RETURNS TO BE MADE WITHIN 14 DAYS OF PURCHASE DATE.
- Panels, parts, and wheels are sold as inspected — once fitted, the part cannot be returned.
- All goods must be returned to Elite Car Parts for inspection prior to the warranty being acted upon.
- You are not entitled to a refund if you simply change your mind or make the wrong choice.
- No credit will be provided for any items that are specifically procured for a purchase.
Customer Responsibility
- It is up to the customer to ensure the correct make, model and body type is given — we cannot be held responsible for wrong information.
- Retain your tax invoice/receipts — any claims, warranty or trade-in will not be allowed unless accompanied by tax invoice/receipts.
Restocking Fee
- 30% restocking fee applies to all returns.
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